Service Consultant (Current Employee) – Bloemfontein, Free State – 12 February 2018
A typical day at work starts off by having a 15min meeting, then at 9:00 I sign onto my workstation, if there are clients, then I will be calling tickets to serve these clients. If there are no clients, I will do telemarketing, referral follow-ups, etc.
I've learned how to scrutinize various documents accurately, calculating interest rates and the art of selling.
The workplace culture is very professional as we are working with clients all day. Teamwork is key at Capitec bank.
The hardest part of my job is making sure not to make any mistakes when doing a loan application.
The most enjoyable part of the job is reaching targets and good, effective teamwork as well as solving client problems. Clients that leave with a smile on their face is also very rewarding
i really enjoyed working for the company,i really learned alot and i got to be so much equiped in terms of managing to work with different types of people. the reason i left the company was when the management was being personal in terms of how they were handling things and the fact that i was still very fragile after my moms passing,i could not take it any longer.
Service Consultant (Current Employee) – Polokwane, Limpopo – 5 February 2018
-What I have learned since I have started working at Capitec bank is to never go home with out grasping or learning anything for the day. -I have leant to be a great leader by leading my fellow colleagues by my work and not by my the things I say. -The enjoyable part about this job is being able to help clients daily.
Capitec is an ok employer however has alot of internal employment change needed
Branch Manager (Current Employee) – Gauteng – 14 January 2018
I love my job and I've gained a lot of knowledge from the career path opportunities given to me. I've learnt leadership skills , management skill, building good customer relations and business management skills.
CCS Enquiries Admin Agent (Current Employee) – Cape Town, Western Cape – 12 January 2018
My day starts at 7 am at work where i work as a CCS Enquiries Admin Agent ( Credit Managemet ) doing investigations on client accounts that has been outsourced to external collectors. We work alongside internal departments as well as third parties. Capitec bank work culture is great as it is a helping and friendly culture. What i find difficult is being is doing the same thing everyday. What i find great is the feel they provide.
Service Consultant (Current Employee) – Queenstown, Eastern Cape – 11 January 2018
Capitec is a great company to work for but lacks management that can really do their job. Most of the stress is highly dependant on who manages the branch that in turn affects the workplace environment.
Horrible management, stressful environment, no employee benefits
Service Consultant - Branch Second in Charge (2IC) (Former Employee) – Cofimvaba, Eastern Cape – 9 January 2018
Time management OJT Great office culture Exposure to different levels of clients Salary increments yearly based on performance Management very helpful Only benefit is pension fund for permanent employees every thing else id ctc
Service Consultant (Former Employee) – Mpumalanga – 3 January 2018
Good working enviromnent yet demanding . good people you meet but management style is different with every branch or region. The brancges differ ib size and workload. Sometimes its good sometimes its bad