Vodafone Employee Reviews

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fun working enviroment
telecommunication adviser for vodaphone (Former Employee) –  Cape Town, Western Cape28 May 2017
ive gained alot of experience at vodafone the hours was great too i enjoyed working with customers telephonic ive learned to work under pressure i really enjoyed working there
Pros
lunch hour
Cons
long hours
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Financial & Cost focused over quality
Business Intelligence and analytics manager (Current Employee) –  Qatar22 April 2017
Systems investment is minimal, causing challenges in the BI space.
Fast paced environment
Learned effective time management as it is a key stone on managing day to day activities
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fun workplace
Customer Service Agent (Former Employee) –  Cape Town, Western Cape31 January 2017
Loads of support given and the environment is not as stressful as most call centres are. Strict management over time can be abit stressful but is needed in the workplace.
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Enegetic
Customer Service Specialist (Former Employee) –  Johannesburg, Gauteng29 January 2017
Working For Vodafone with Foreign customers was a bit of a challenge when it came to the accent but as time went past got used to the accent and everything was smooth. it was a beautiful experience all in all.
Pros
Medical aid and Transport
Cons
long hours
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Quality filled Workplace
Quality Assurance (Current Employee) –  Johannesburg North, Gauteng14 December 2016
•Acting as a resource for other staff members.
•Enforcing all company approved polices and procedures.
•Constantly looking for ways to improve processes.
•Monitoring the performance of junior staff.
•Completing team-related paperwork.
•Implementing new initiatives and making sure all staff understand them.
•Taking action to correct and staff shortcomings.
•Managing and monitoring staff attendance.
•Giving prompt and accurate information on individual staff member performance.
•Attending and participating in team meetings.
•Ensuring a clean, safe and friendly working environment.
•Reporting to senior managers.
Pros
Early shifts
Cons
More workload(home works)
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Minimal productivity
Customer Care Advisor (Current Employee) –  Cape Town, Western Cape7 December 2016
coming to work and never having an actual seating place means each employee has to scurry around looking for work station that works.The computers are slow and keeps shutting down.The tech team have already complained that they being instructed to fix machines that are beyond saving.I have learned the meaning of poor management.each month the employees have to check their pay slips and run around requesting to have their payment fixed as there is always money lacking - sometimes in the thousands.We never have a steady work day as management will add a half-hour or an hour extra to our workday.There are no happy employees and everyone is seeking employment elsewhere because of the unprofessionalism of the workplace.The hours keep getting longer and the pay keeps getting less.The manager does not acknowledge his employees - he does not talk with, greet, or even smile with his employees.we are just there to work and be ignored.
because of the lack of respect in the workplace, employees ignore authority and their work results are without standard.there were 2 incentives - the one was removed because the employees were meeting the goals and the other keeps changing i.e. the bar keeps being raised to protect themselves from paying us more than they would like. this is an example of how they want us to work harder with minimal pay.the company is run without ethics,morality or respect.its amazing that this campaign is still standing.
Pros
not even free wifi
Cons
too many
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Fun workplace
Finance Administrator (Former Employee) –  Bellville, Western Cape3 February 2016
I was responsible for creating and tracking Purchase orders when I started at Vodacom. In this position I started to learn about the company and people.
Pros
Flexible
Cons
long hours when needed
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Productive
Call Centre Consultant (Former Employee) –  Cape Town , south Africa31 October 2013
I would make sure that certain machinery was running correctly and would resolve any issue's that may arise.
Pros
benefits
Cons
Shift work
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4,0
Based on 2 890 reviews
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3,7
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