my shift starts at 3pm to 8pm, i normally work the new hanovers then defaulters then no contacts. I enjoy my job because i help people manage their debts i interact well with my co-workers and managers
DEBT COLLECTOR (Former Employee) – Randburg, GP – 11 November 2015
Vvm its a very nice warm place to work for,I learned that in order to get somewere you have to work hard and never let negative people distract you. My team was the best so as my team leader we used to help each other to reach target share our ideas on how to improve. The hardest part of the job is when you are far behind and the month is already ending and you have a certain target to reach,dt means you have to put more extra time. Our staff parties,the braai they always do for us wen we working marathons,easter eggs each every easter season.Etc
A world of proving ones self efficiency with numbers and decision making .
City of JHB Credit management consultant (Former Employee) – Johannesburg North, GP – 10 June 2015
Tackling a day with schedules and targets to meet daily set targets has continuously driven me to be on point and have a friendly relationship with both subordinates and clients on the floor office and telephonically . The hardest part is tracing dodging debtors not on CPB system .. The most enjoyable part is working and feeling a part of a the chain in all aspects of the business
upon targets met, breakfast with CEO
Definately in order to meet deadlines and targets the pressure mounts
debt collector (Former Employee) – Johannesburg, GP – 16 April 2014
always strive to have good days at work how to handle a difficult debt got along well with management got along well with my co workers when its half way in the month and i am far from target when i reached or exceeds target
debt collector (Current Employee) – Randburg, GP – 17 March 2014
i enjoy it when there is a lot of work to be done during my working hours. my co- workers are a real team despite our lack in certain areas. love my manager goal oriented focused knows how to motivate using less words. The enjoyable times are when we have a target to reach and we engage to it as a team it is a wow experience so its all work work .
You are your own boss when it comes to strategising
Debt Collector (Former Employee) – Johannesburg, GP – 10 July 2013
- It was when a debtor was insulting me. - Always remain calm in all situations. - MAnagement is very supportive to the staff when it comes to work. - We always work as a team. - Was to work on a charged off account. - Working on a new handover account.
Call centre collector (Former Employee) – Gauteng – 29 January 2013
Contract worker Daily monitoring of statistics on the system (Paradigm) Updating and creating spreadsheets on Excel Responding to correspondence received (email, post and fax) Filing and faxing as required Updating and maintaining client files
Sharing of the back office work load according expertise which gave me an opportunity to carry out some of my managers duties which was to file reports on city of Johannesburg accounts. the environment was very friendly and welcoming, working with accounts requires pin point accuracy and the number of accounts worked should at all times be significant so that means a lot of pressure. multiracial co-workers meant learning about people in diverse which was a lot of fun.
Team leader (Current Employee) – Johannesburg – 17 September 2012
It is a fun and productive workplace if you are someone who wants to follow the direction of debt collecting only, i personally prefer customer services, have always been passionate in that field. I enjoy working with people of different cultures and backgrounds.I have learnt a lot in this field and feel its time to focus on my passion - suctomer care.
incentive scheme - whereby if you have reached and exceeded your target you get a valuable prize.
the hours are manageable but strenuos as its about convincing someone to see things your way.
- Just like any company there are set duties to perfome and daily targets which when achived result in good productivity. - one most noteable thing i learnt is that the client pays our salaries. - team effort is brings upon understanding & good professional environment. - the hardest part is to know that one mistake cost the business and can cost your job.
It was nice enviroment if it was time for work we worked and we could have fun afterwards.
Adminstator (Former Employee) – Johannesburg – 23 May 2012
I had a very good working relationship with my management so i delivered what was expected out of me so my days were very easy i got well with my co-workers. The hardest part of the job i wouldn't say i experienced any as i knew what i was doing. We were lots of young people so we always had fun if we did'nt have work.