Training Consultant - Mthatha
Absa Group Limited - Eastern Cape

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Training Consultant - Mthatha - 00133798
Primary Location : ZA-Eastern Cape
Job Type : Consultant
Posting Range : 18 Oct 2013 - 25 Oct 2013

Description

PURPOSE OF THE JOB

Coordinate and conduct product, process and system related training to improve and enhance the knowledge and skills of staff and their ability to improve on sales and service activities. Coordinate and conduct assessment and measurement practices aimed at improving worker and workplace performance

RESPONSIBILITIES
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Deliver classroom training solutions using predesigned learning material and assessment tools
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Facilitate workshops or conduct assessments as per prescribed content agreed
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Use creative media to maximise learning to ensure adaptation to the level of the audience
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Provide feedback and answers to questions that arise from the training session
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Conduct learner assessments, using prescribed pre- and post-assessment tools
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Evaluate the effectiveness of the training and the course outcomes
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Track attendance at workshops
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Complete and submit a progress report on all training delivered
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Report maintenance problems on hardware and software used for training purposes
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Establish learning needs of the specific area
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Coach line management on how to use the role profiles to determine training needs
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Guide and assist our clients regarding learning interventions to meet needs identified
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Design and implement a process for feedback from trainees on learning effectiveness
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Design a training plan to meet development needs of the particular business area
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Maintain and improve the quality of the training documentation as per agreed standards and research
COMPETENCIES
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Presenting and communicating information
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Planning and organising
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Analysing Delivering results and meeting customer expectations
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Adapting and responding to change
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Deciding and initiating action
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Working with people
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Persuading and influencing
Essential/Basic Qualifications
MINIMUM REQUIREMENTS
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B Degree in Education or Training or Social Science or Commerce or equivalent NQF level 6 qualification
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Five (5) years experience in education, training and development
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Experience in facilitating
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Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
5 years experience in the financial services industry
Ability to travel extensively
Ability to travel locally and internationally
Flexibility and adaptability in terms of working hours and conditions
Valid drivers' licence
Own reliable vehicle
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No criminal record

PREFERRED REQUIREMENTS
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ETDP or related qualification or accreditation (Train the Trainer, Assessor, Moderator, Verifier)
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Appropriate industry specific qualification or accreditation (e.g. Insurance for Insurance trainers, Banking for Banking trainers)
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Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

GENERAL

The appointment will be made in line with the Divisional Employment Equity strategy

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About this company
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The Absa Group Limited (Absa), listed on the JSE Limited, is one of South Africa’s largest financial services groups offering a...