Productive and welcoming work environment
Desktop Support (Former Employee) – Johannesburg , Longmeadow Head Office – 4 January 2019
ABB is a good company, good environment to work in. Since the company is bid, I had a lot of internal customers I had to serve. I learned a lot of things like how to relate to different people, of different levels of seniority. How to help people, communicate and receive and take feedback form them. It helped me understand what the meaning of the saying 'customer comes first', because all I use to do was to make sure that all my customers are happy with the quality of the service I provided to them.
The hardest part of the job was when the network or the server is down. I understood the urgency and criticality of the situation in a way that all the work was getting delayed, and the levels of frustrations increased amongst the people. Some would take out their anger on me. So I had to be patience and try to serve them as best as possible without changing face.
Team Building outings
Amount of work because of the size of the company