working with teams to resolve issues and create an environment where customers are provided with the best possible service is what i love most.
- A typical day at work is one where i lead my team to be effective
and efficient and ensure they adhere to the company policy and
- ensure that facilities are as stipulated in the ASQ and QMS
- Facilitate stakeholder relations with the organisation
It has allowed me to grow as a person and tap into what kind of person am i, which in turn has taught me to be strong willed, be calm in strenuous situations, lead teams effectively.
Our organisational culture is one of service excellence through team work, one where management are consultative in decision making.
The hardest part of the job is trying to accommodate all categories of customers with limited facilities and resources.
Encountering different types of problems and having to think on your feet to resolve problems is most exciting for me.
work/life balance is compromised. Although there are excellent benefits such as bursaries, medical aid and pension fund bottom line reward, i.e salaries are low in relation to work done