A typical day at work was logging in on the system and answering calls, checking e-mails to see latest updates on products or promotions.
I learnt how to be cautious of time, always be alert of changes, thinking on your feet and being passionate about good customer service.
Management was very down to earth, always willing to assist at all times.
We worked as a team with my co-workers, always assisting each other.
Hardest part of the job was having to deal with impatient and sometimes not so friendly customers.
Most enjoyable part of the job was having team meetings and our managers getting us refreshments and ofcourse dressing up for Halloween.
Free transport, fruit, popcorn and sometimes lunch
working at unsociable hours (night shift)