A typical day at work will be to attend a Buzz meeting, resolve queries and send out instructions to the attorney's, and do compliance trainings and train on functions that I am not versatile on so to assist should there be a crises.
I have learned that I should aquire all the skills required by the business to secure my position.
Managent is always supportive, and continuasly update us of the current and coming changes.
It is a busy and complex environment that requires full attention, maturity and quality service.
The complexity about the job is that most of the time forms/letters that we use for our clients changes and the sometimes the instruction is not clear so to enable to fulfil the instruction and we are not dealing with instructions with the similar senario.