BAYPORT FINANCIAL SERVICES Employee Reviews for Call Center Representative

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2,0
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Great working environment, I met some interresting people. The work was challenging but managable
Call Centre Agent (Former Employee) –  jojannesburg8 September 2016
I only worked there for a little while, it was challenging but a good experience overall. But the people I worked with were amazing, they taught me some of the things I know
Pros
none
Cons
It was too far from where I lived
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4,0
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Dealing with unexpected problems and difficult Clients
Call Centre (Former Employee) –  Johannesburg, Gauteng10 June 2016
A typical day for me is communicating with my clients, finding out what their priorities are so that I can schedule my work around them. I do this on a Monday so that the rest of the week is well organised. Team work is critical so having a good working relationship with management and my co-workers is a priority for me. The hardest part of my job is when things do not go according to plan and unexpected problems arise. The best part of my job is solving these problems and the client's gratitude for my hard work.
Pros
That a person learns something new everyday
Cons
Just take it oneday at a time
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4,0
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productive and fun work environment
call center agent (Current Employee) –  Johannesburg North, GP14 October 2015
the company is good to work for only especially when one is starting to establish themselves with lots of opportunities. the company has a lot of development opportunities mostly for people who have studied along the finance route
Pros
reward and recognition days
Cons
long hours
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2,0
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is a good company thou just that some of the branches are not up to standard,but the mananger was good i enjoyed working under him.
call centre agent (Former Employee) –  Johannesburg, GP12 October 2014
-a typical at work was always hectic.
-what i learned there is to communicate with clients and how a loan is done.
-management was not that bad but the manager was so good.
-co-workers were fine as well.
-the hardest part is find clients that is not simple at all
-the most enjoyable part was to sign a contract for the client.
Pros
none
Cons
8 hours
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3,0
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productive and challenging workplace
call centre agent (Former Employee) –  johannesburg5 December 2012
learned to communicate with different people
i can manage to complete my job unsupervised
i am cooperative with my co workers
the most enjoyable part of my job is making successful sales
as a sales lady i have gained experience of making clients see the need of the product i am selling so there is no hardest part of the job
a typical day at work for me is when there is power failure
Pros
free lunch
Cons
unusual hours
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Overall rating

3,6
Based on 141 reviews
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Ratings by category

3,4Work/Life Balance
3,0Salary/Benefits
3,1Job Security/Advancement
3,5Management
3,6Culture

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