Fast paced work place. Young, vibey atmosphere.
Interacting with customers, varying from young to old. local and international.
Learnt about various types of wines, whiskey, champagne. Production of local and international beverages. Pairing certain food with certain beverages to achieve a harmonious balance. Gained confidence in communication and presentation skills. Learnt how to work efficiently and remain calm under pressure. learnt how to handle customer complaints and how to make sure that the customer's needs are met. Learnt about time management.
Management made sure that duties were performed. Handled customer complaints. Remeddied errors such as wrong orders on the computer etc. Managers communicated with staff on what was running low in stock. Assisted with the smooth running of the restaurant.
CO-workers assitsted by taking orders while other colleague is busy with other guests. Carry food to other tables, setup tables.
Long hours. relying on tips as means of payment. sometimes dealing with difficult customers.
Learning and tasting different foods and beverages. Visiting local wine farms. getting visits from the farms representatives to talk about their products. Getting instant gratification in the form of tips.
work day or night shift