Great company to work for. If I knew then what I know now, I would never have left. They have awesome training and development sessions, as well as team building activities. Only downside is the working hours.
typical day will be serving customer service the best way possible. Learned a lot about camping and out door staff it is very interesting. Store leaders are always there to listen and assist the staff were possible.
Assistant Manager (Former Employee) – Cape Town, Western Cape – 9 October 2018
Everything was great just the hours were not good because of retail hours coming home late after 8 pm was not great especailly when you are a mother and have kids that are still at school that still needs to be assisted with school work.
Technical sales assistant (Former Employee) – Western Cape – 6 October 2018
wow i enjoyed working for such and great high end growing retailer such as cape union mart i have enjoyed my time and service at cape union mart for the past 3 years. great working culture/ fun environment/motivating staff and ,management great working experience indeed
Each day had its own challenges and fun moments, each day i was expected to have a conversation with the customers were by i was helping them to choose in our different products. I've learned that each customer always had an idea of what he/she want and it is not always easy to convince one to buy something they did not come for, i was expected to have a strategy of convincing them on what to buy by telling them more about the benefits of each product. The management of the store is well demonstrated or conducted since the managers are well skilled and trained, each manager knew on how to use their skills towards their colleagues regarding decision making and motivating us each morning. The workplace culture is not difficult to adapt since you are expected to be always on time and have an acceptable attitude towards customers, each morning one manager would conduct a small meeting briefing and motivating the colleagues. The hardest part of the job was when you had to help a rude moody customer, the most enjoyable part of the job was that you meet different people where by sometimes you get to learn new languages or be told interesting stories about why they need a certain product.
Sales Assistant (Former Employee) – Century City, Western Cape – 24 July 2018
i learned about customer services i worked hard . 5 days a week 3pm-9pm or 8-3pm enjoyable was assisting the customers, knowing what they wanted and they would write out a compliment carrd for your had work
Working for the company it was good it teaching you customer service you value them in store not by buying only but building a good relationship with them. I belive for people know to your brand and the name of the store it all goes down to the service you gave them.
Sales Assistant (Former Employee) – Cape Town, Western Cape – 28 February 2018
It was fun working for me in the beginning as it was my first job, I have been taught a lot of things (small or big) that I have been grateful for. The salary wasn’t the best and growth was really slow. Very average company to work for, especially working at the bottom.
general worker (Former Employee) – Cape Town, Western Cape – 26 February 2018
A good working environment, team work. I enjoyed my time there very much, the stuff and bosses are always there to assist not only at work, but if you have a personal problem they are there to lend you a hand. The salary and also the overtime was good.
Sales Assistant and Cashier (Former Employee) – Paarl, Western Cape – 26 February 2018
My Days was always interesting and productive I've learned to work under pressure, set goals and do your work professionally. How to work with people, to understand them and to assist them with my knowledge and to learn from them as well. I always stay calm in whatever situation there was and handled it well. Always stay positive and strive to do the best you can. I always felt good when the job was well done and Management or the Employer was satisfied and happy.
This Company really suceeds in their training ,they have you attend trainings at head office which is so informative about the company .
Sales Assistant/Cashier (Current Employee) – Western Cape – 7 February 2018
I think Cape Union Mart is a great company to work for whether you at store Level or even at head office. The company is very warm and loving they care for the staff employed their .If you someone who likes working and not standing around this is the company to work for because Cape Union Mart stores are so huge filled with different equipment ,Garments and gadgets you can unpacking and merchandising. Overall the culture is great and if you a student and adventurous a Cape Union Mart Store is for You!
There is room for growth in the company even to a head office postion
if you a not permanant your chances of gettinf a weekend off is very very very low