The environment is challenging and ensures that you grow in all aspects.
Service Consultant (Former Employee) – Bloemfontein, Free State – 2 April 2019
We started our day with a start-up meeting, this is where learning sessions took place. To continually ensure that we are on top of our game with our product knowledge and that were are ahead of the competition. We held these meetings from 07H30-8H00 Mondays, Tuesdays, Thursdays and Fridays. Wednesdays we took whole hour.
I have never had a challenge with time but Capitec Bank ensured that I respect time even more. In everything that I have learnt, Client comes first, these are the very important people, it does not matter how I feel it is not about me but about the VIP.
We always change managers from time to time. If you wanted to be happy, you were supposed to learn how your manager works and align with their unique style.
Culture of learning; It was what defined the company and what makes it grow and succeed.
Convincing a loyal client to switch their salary to our Bank.
Winning a loyal client to eventually Bank with us and also convincing a client who did not come to the Bank with a loan need to walk out with money in their account.
Poor performance which resulted in you not getting incentives