Capitec Bank Employee Reviews

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Just fine to work at
Service Consultant (Current Employee) –  Fochville, North West, Gauteng19 September 2018
Capitec bank is a good bank to start off your career at but not for long. The working hours are too long . What I love about capitec is the consistent change it adapts and having to help different clients all the time.
Pros
Overtime
Cons
Long hours
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Fun work place and healthy learning organisation
Service Consultant (Current Employee) –  Gauteng11 September 2018
Working with clients every day is best ,assisting in their finances knowing that you are doing what is best for the client is fulfilling .the pressure of meeting targets is too much at time but when targets are met it’s good even in your pocket. Learning opportunities within the company are great, you are well equipped to deliver the best service and be competent to your clients.
Cons
Long working hours and sometimes difficult clients
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Challenging and Eye Opening
Service Consultant (Former Employee) –  Johannesburg, Gauteng20 August 2018
The hours worked at Capitec are long, however, if you work in a well run branch with happy people, you do not feel the hours go by.
I learnt a lot about myself and the working environment. How to be driven and managing my time well.
The management is only good at top level. The branch managers are not educated in the field of management, so it makes the environment very sticky, some are born with the skill to manage and others are not but are in the position.
The culture depends on the branch, it is either they uphold it or they do not.
The hardest part about the job is that the level work I put it had no significant monetary reward, and a lack of job security.
The job was enjoyable because even though I worked hard and did not see the fruits of my labour I knew that I was still the best and most sought after service consultant in my business unit.
Pros
Lots of Days off
Cons
Long hours
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I'm interested in this job
Computer Technician (Current Employee) –  tzaneen13 August 2018
I like to work to the capitic to help community to have account and guide him/her how to save money and deposit and tell terms and conditions about the capitic bank.
Pros
free lunch
Cons
work during 6 days
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Thuthukani
Sales Consultant & Teller (Former Employee) –  Eshowe, KwaZulu-Natal27 July 2018
when it busy
customer service
care about staff
difficult client that do not want you to answer to the complaint
when the clients compliment the standard of service you had shown
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great workplace
Help Desk Consultant (Current Employee) –  Johannesburg, Gauteng19 July 2018
Great work place with a lot of benefits.Lovely management and everyone is treated as a equal, even when you see the CEO it not formal. Friendly staff and great workpalce
Pros
great training
Cons
Long hours
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Good work experience. Long hours.
Service Consultant (Current Employee) –  Johannesburg, Gauteng13 July 2018
Very good company to work for as an inexperienced graduate helps you learn a lot about people's behaviors - personally and Financially. You can learn the positives and negatives from people's behaviors.
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Very educational working place
Service Consultant (Former Employee) –  Empangeni, KwaZulu-Natal12 July 2018
>The expirience at capitec is educational because you get the opporttunity to learn what is happening around in our country as well the community. It also equips an individual wth finance skills
Pros
None
Cons
Worked on saturdays
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Fun working condition
Call Centre Agent (Current Employee) –  Johannesburg, Gauteng10 July 2018
Company is growing but the opportunities are limited in Johannesburg departments are based in cape town you either relocate or stay in the same position
Pros
Location is convenient
Cons
Long working hours
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Hard work in a fun environment
Employer & Pay Date Management Agent (Former Employee) –  Bellville, Western Cape8 July 2018
Hard working bank with a easy-going staff culture. Hard work and hard play seems to be the culture in this growing company. It seems like the company still has some maturing to do along with its expected growth.
Pros
Free coffee
Cons
Bad lifts
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sad place to work
Branch Admin / Credit Controller (Former Employee) –  Johannesburg South, Gauteng4 July 2018
capitec is a sad compny and i can only hope they have grown from whatthey used to be as a compny.i am thankful for all i have learned from Capitec but i always felt bullied and undermined
Pros
i learned a few things
Cons
long hours no overtime pay
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Productive
Junior Business Analyst (Current Employee) –  Cape Town, Western Cape3 July 2018
A good organizational culture and working space . I have learned about business , handling client, troubleshooting , resolving complex problems . Good management where every individual is responsible of what is expected from them. The hardest part of the job is to deal with different people dynamics and the most enjoyable part is that you learn every day.
Pros
knowledge sharing and accessing it
Cons
working during weekends
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Too much pressure
Collection Agent (Current Employee) –  Cape Town, Western Cape26 June 2018
The environment is not friendly the managers on the floor are not professional. They always changing rules. You can't speak out otherwise you will lose your job not unless you are friends with management. Always looking over your shoulder coz your job is not safe.
Pros
Company benefits, incentive and year end function😏
Cons
Pressure, long hours, disorganised management. Slim chances of growth
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Great company!
Bancs Accountant (Former Employee) –  Stellenbosch, Western Cape18 June 2018
What an excellent company to work for. The atmosphere in the office is great and team work is key here. A great thing is that the high level managers/directors are involved daily.
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Draining
Service Consultant (Current Employee) –  Western Cape7 June 2018
Good start to your career, learn a lot. Doing everything from being a teller to issuing credit, savings accounts and insurance. Target driven as PA is every quarter, this is only if targets where reached, annual bonus every financial year when the company makes profit. There is no medical aid and the company does not contribute towards employees pension fund.
Fun young environment however management needs proper training.
Pros
Time off and Performance Awards every quarter
Cons
Longer hours (weekends and public holidays) and less money
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would not recomend for anyone
Service consultant (Former Employee) –  Moruleng6 June 2018
You can never be sure or safe as your word does not count for anything if you are not friends with management. do not settle once appointed, keep on searching
Pros
to wakeup and be paid for
Cons
long hours and not allowed to raise your voice if you want to keep your job
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very productive
SALES CONSULTANTS (Former Employee) –  Kamaqhekeza, Mpumalanga24 May 2018
every thing was on point, training of stuff members, good service to clients. we never wanted clients to be on lines for a longer period as that annoys most people. management easy to access,open door policy practised. you never go wrong with anything as the manager and team leaders are present to assist at all times
Pros
training and team building
Cons
long hours
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World-class Learning Playpen
Sales Consultant; Branch Manager-in-training (Former Employee) –  Pretoria, Gauteng15 May 2018
As a customer, probably the best bank in the world.

As an employee, you are literally a number that can be replaced in a matter of minutes.

My formative work years were spent at Capitec as I started from a sales consultant position until I left as a Branch Manager-in-training.

Promotion comes easy if you work hard but just because you are juniour management or supervisor level, the company still treats you like trash.

If one is willing to learn from the manure that this company will dish out, you will go far whether it is careerism or enterpreneurship.

Work life balance: working 7 days a week with maybe a weekend here or there.

Salary: very low base but with multiple and lucrative performance bonus and team awards. No allowance, no medical aid, you get paid about R200 for Sunday overtime, none for Saturdays

Job security: none. th company is doing well but not willing to provide any sort of security for workers. no union to represent workers either

Culture: world-class customer service and leading technology bank. you will learn to live with change on an everyday basis
Pros
team awards and performance bonuses
Cons
many
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New Establishment
SALES CONSULTANT, CASHIER, SUPERVISOR (Former Employee) –  Dundee South Africa14 May 2018
Customer based, as soon as the doors has opened.
Advised on best products iro customer needs.
Management was helpful and reliable
Various cultures worked together, to built a Unknown Bank into a Well
known bank.
Had to visit Rural Areas, where communication was poor and made potential customers understand in their own language.
The expansion of knowledge.
Pros
Hard working
Cons
Long Hours
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mediocre workplace
Service Consultant (Current Employee) –  Pretoria, Gauteng11 May 2018
repetitive work,long working hours and salary scale is a bit low for the work you put in. the working environment is adaptable, potential for growth exists but only toward branch manager if at branch level.
your typical day to day job but with growth in clients, the work can be heavy and requires one who does not have commitments or family.
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Overall rating

3,6
Based on 522 reviews
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3,0Work/Life Balance
2,9Salary/Benefits
3,0Job Security/Advancement
3,0Management
3,4Culture