A typical day at work is spending time on the phone sourcing candidates from career portals, referrals, from our database and arranging interviews with them. I also place adverts on different websites, then sort through the ad responses. For interviewees who aren't in Gauteng, I conduct telephonic and often Skype interviews. Once the interviews are arranged I then meet with the people and ask competency-based questions to establish how well they know the job and if they are a suitable fit for the company in terms of experience, qualifications and even culture and personality fit. At this point we also discuss current salary as well as salary expectations. I also prepare candidates for interviews with clients and debrief them thereafter to establish where they are and how they feel about the opportunity. Once a candidate accepts an offer, I call them to prepare them for resignation and counsel them on counter-offer. Once the offer has been accepted, I keep in touch with the candidate to manage fear of change and sometimes cold feet which they may have about the new position. Because we only get paid after a 3 month guarantee period, I then have to manage the cnadidate once at the new organisation to ensure they are happy and any concerns they have are addressed. Basically maintain the relationship with the candidate as a trusted advisor. The entire process can take from about a month, to a bit longer depending on the client or company, but a typical day for me involves sometimes every all of the above, sometimes just a few.
I have learnt a lot about the recruitment cyclemore... from receiving a job from the client to finding people to place in it and managing the candidates and the transition once they are in the new company. I have learnt about meeting deadlines, the importance of treating the talent very well- even if they are unsuitable for my particular positions. The job is all about networking and making friends whom you can call favours from.
How management works is that we are in a team of 4 people, managed by a team leader. We have regular meetings to check and assess progress and address issues. There is an MD, but I barely interact with her because the entire division (including all tema leaders) reports to her.
My co-workers and I are a team. Because clients and candidates are often shared and/or recycled, we are all part of each other's process to success. It is exactly like a relay, every single day.
The hardest part of the job is its unpredictability and fickle-ness. There are no guarantees. You could put in 3 weeks worth of work towards a certain placement (working from 06:30 to 17:30 or later) only to be told that the company has put that position on hold and will get back to us on what the way forward is. Another difficulty is that there seems to be no set way of doing things, when working with one team member, the procedure is followed differently to when working with another team member. This makes it tough for you to know exactly what is expected of you.
What I love most about the job is meeting new people every single day and changing their lives for the better, by presenting them to life-chaning opportunities, because their dream job changes their entire outlook on life. For some it means more money to buy a dream car, for some it means more time can be spent with the kids, and the list is endless. I really love helping people and being able to touch people's life and influence the smile on their faces.less
Extensive training, value-driven
extremely long hours, 30minutes lunch, unpredictable commission, absolutely no work-life balance, input doesn't equal output- sometimes you work hard and walk away with nothing, because the final decision-maker is the client and candidate, you as the middle man, have no control over any of these people.