I would like to work again at Dimensions Data and they need to cancel all contacts because they don't do job properly .Working at DD i have experienced lot of things you are taught to communicate with clients and there is a open door policy when you have a problem or an advice you're welcome
I really enjoyed working with different people willing to learn as we had everyday sessions of learning and getting training the environment is healthy and exciting you look forward to coming to work everyday
The people and culture of DiData is something so unique and hard to find anywhere else. Honestly one of the best companies I've ever worked at. The management are completely ethical and honest and most importantly fair. The people I've worked with are part of an extended family and the thing I loved was that DiData was always open to new ideas and ways to move forward in the industry.
Design and developed reports using business intelligence tools that results in a clear and meaningful presentation of data.• Developed robotics bots using UIPATH Automation to automate process which is done using manual involvement.
Head of Operations Sales, Customer Care, Business Intelligence, and Finance Strong leadership, goal focused, people first and customer first BPO industry, call centre operations management Flexible office hours
I worked for America Online which was located at Dimension Date. We provided Americans with internet access, if they failed to pay we would cut off their connections and they would then have to make payment arrangements with us to get connected again. Workplace culture was the best about the company as we worked night shift and there was always a buzz at night. The hardest part about the job was when clients called and they would swear at us because we cut off their internet access.
As a trainer/facilitator, i need to ensure that my objectives for the day is set out. i need to ensure that i cover the day's content and that my learners have a clear understanding of what was trained.
its a busy environment but there a culture they have built making it fun and a stress free environment as they know that this environment and work can be stressful so they always trying to make work enjoyable
As long as work is completed on time there are no problems and you can relax until the next call comes in. No worries about tattoo's or piercings. Monthly the management arranges some kind of event for the employee's to take part in which is fun.
My time at Dimension Data was great as i learnt alot of new skills and expanded on existing skills. I was challenged and stretched in my role but i was never given or considered for any career advancement as my management did not consider and was not interested in advancing employees. I worked long hours and was always declined my leave, but i delivered some world first in terms of projects on a global scale. My team that i managed was phenomenal and we were not just colleagues but a family and good friends. Rest of the organization was very bureaucratic.