Typical day at work - scanning in of freight, calling clients for delivery appointments, handle queries and assist with incoming calls from clients. I have learned how to work in almost every department within the branch. I get along with my colleagues and we always make our working environment fun by helping each other and having work occasional conversations about various things. The hardest part of the job would be to have to do more than one person's job when a colleague is on vacation. The most enjoyable part is having to work with a great team. Whenever there's conflict, it gets sorted out immediately. We don't enjoy working in a tense environment and believe that we are suppose to make our job fun.