Customer service its a priority and adhere to the customer needs. My journey with Edgar's has provided a massive experience about the leadership, productivity, how to handle pressure and be creative in short space of time and analytical thinking. The management team is transparent and supportive . Edgar's strive for excellence in every aspect of business and they want to create a friendly environment for customers through best service and quality products they sell. The challenge about the job basically would be to always offer the best service to the customers. And the enjoyable part of the job is the work benefits when the target it is reached by the store.
I recommend Edgars for people who want to gain experience and knowledge about the working environment
Sales Assistant (Former Employee) - Walmer Park, Eastern Cape - 12 March 2020
Working at Edgars is very challenging especially for a pregnant woman you stand for very long hours, But for customer service I recommend them I have learnt alot about customer service and also about work ethics.
My first day wavery typical and i have learned to be at easy, greet customers with smile and assists them, the management were very friendly but firm, and the culture is their zest. the hardest part of the job is stock take and the easiest part is sales.
Store Manager (Current Employee) - Paarl, Western Cape - 29 January 2020
In the morning reading emails
Check head office communication for the day
Check daily/weekly/monthly targets and discussed with the staff
Give out task for the day
Give feedback to
Receive new stock
Unpack and check new stock
Pricing and replenish new stock
Transfer old stock
I learn alot every day, I learn how to work with diffrent kindoff people
I learn how to be sufficient
I learn how to solve problems
Staff very helpful
Managers and staff work together as a team
Early morning meeting is the most enjoyable part of all talking about the difficult and grumpy customers
They always make my day
Handling complaints and passing them on to a manager if required • Entering customer information onto a computer database • Taking payment for goods or services • Arranging services for customers • Answering customer enquiries • Interact with customers to know their requirements and needs
I always give my best when it comes to doing my job.i put the customer first at all times.ensure that I do what I'm required to do at all times.i have good communication skills and very easy to work with.
I have learned a lot about client service and how to communicate with difficult customers, I was also given the opportunity to work in different sectors and to also grow in the company. the experience I acquired is wonderful as I have work on the stock taking and sometimes assist in the office. what I can say is that working there really helped me to grow mentally and business conduct.
Edgars had given me a very good experience of working in the retail industry. With a fairly relaxed atmosphere, great co-workers and managers, and a great working environment, I would gladly work for Edgars any day. However, this was a stepping stone on my path to a better career. It has given me good experience and growth to the working environment.
Till operator (Former Employee) - Sandton - 27 October 2019
Started a day with prayer, brief meeting and Target to meet at the end of the day.
Learned to interact with customers and assist them with their purchases, advise them on special sales currently running. Management always assisting where they are needed.
I was working only when the shop is busy and they where paying me each and every monday ,eg you can only sometimes work 2 days a week and at monday you get 236 by that time i was having a new baby born