ICT Company in South Africa
System Engineer (Server Support) (Former Employee) – South Africa – 23 April 2019
Started as IT Helpdesk Agent, worked my way to IT Secondline Support, Problem Management Team and ended as a Server Support Engineer. Day-to-Day as server support I managed 12 domains across 4 companies (client companies). Looking after Active Directory, Application servers and their respective Applications, Web servers which included Managing and maintaining Web certificates and uptime.
We were 3 Server engineers looking after 3 data centers.
Worked with Network team when needed.
During IT Help desk and IT Second line i dealt with staff and also clients daily adhering to SLA targets and client satisfaction.
I worked on, and supported various systems which includes, Windows 7 - 10, Server 2003 - 2012
Company Language English.
big company with lots of growth
Limited to South Africa