Oversee day to day process for backoffice jobs for Singapore Exchange
System Analyst (Former Employee) – Somerset – 28 September 2017
As an outsourced vendor working for Singapore Exchange account, my team was responsibe for the day to day availability of the trading platform. At end of the day, the team processed the backoffice batch jobs and printed all the contracts done for the bought and sold transactions done for the day. This process had to be completed within the given time frame before the starting up of trading system for the next day. The team also managed the call centre with the users being mostly from the broking firms and vendors. My team members were all like my second family as I spent more time at work than home. On top of managing the team of operators, I was also the scheduler to update the batch jobs in the job automation system. For this role, I worked closely with the system analyst and application support.. Work was enjoyable as I had the opportunity to work with selfless individuals.
Work was fun as team all worked as one.
Unfortunate that all had to end when the contract with SGX was not extended after the 5 years.