CALL CENTRE MANAGER (Former Employee) – Cape Town, WC – 19 May 2014
Day would start at 6am, checking the previous days stats and goin the daily report. I was able to grow from an agent to help desk manager We had great colleagues and we were like a family I think the hardest part was sometimes meeting the clients needs on impossible deadlines etc. I enjoyed the fact that we worked 9hr days and were off every 2nd friday. You can get to do alot on your off day.