The old management were more of the 'do as I tell you' style guys. With the JCI's development approach, it introduced & encouraged personal responsibility, development & safety.
This was introduced in toolbox talks & life skills coaching to ensure full participation.
This also forced a change in workplace culture with a new approach of planning your - more... work & applying safety principles.
The hardest part of the job was having to change mind sets who were resistant to change. This presented its own challenges.
The most enjoyable was seeing the completion of a planned & executed job, when the cl ... - less