Challenging environment, interesting mix of people, awesome teamwork!
Order Management Specialist (Current Employee) – Johannesburg, Gauteng – 13 July 2016
Management style is definitely changing within the company, I was privileged to be a part of the restructuring process within the customer operations department whereby myself and my team members had to draft and assist to implement the new structure, as well as introduce this structure to upper management.
A typical day would include interaction and communication with various departments, being accounts, logistics, health and safety, regional managers, sales reps and brokers, in order to accomplish our common goal - meeting transactional requirements, completion of order processing, providing support to other departments/teams, resolving customer queries.
I am part of a diversified team of woman, their personalities, traits and skills are unique and interesting and together we form an incredible customer operations team.
Working in a close knit team has helped to strengthen my networking, communication and conflict resolution skills, We have had the opportunity to travel within SA during annual conferences.
In the 5 years of working for this company, I have not identified any space for growth