Providing product solutions, servicing accounts, updating investment, switching products (to improve services),advising on better solutions for clients's quiries, compiling sales figure, meeting targets, providing best and accurate service at a reasonable time.
I've learned a lot about a wide range of banking products and making clients happy.
My co-workers were always great, we never clatched, we were more like a family.
The hardest part of the job is when you have to comfort clients that had been victims of fraud outside the bank, due to crime. You need to be careful on how to get that client to trust the bank's procedures to minimise chances of them going through that situation again.
The most enjoyable part of the job is to provide best financial solutions for my clients in terms of giving them the best product at an affordable/ lower rate.
getting rewards and merits
a very competitive market.