Agent (Former Employee) – park square umhlanga – 14 June 2019
It was good a few years ago but REAP messed it up. Instead of undoing the wrongs they go and mess it up further by introducing the BANKER SKILL. Agents running around trying to help the client because no training was provided. Introducing FLEXIBLE HOURS to try and undo the wrongs. Making Agents come in on 3 Saturdays a month and thinking that they have nothing better to do. Managers not respecting Agents and behaving like Dictators. You will get to see this if you decide to accept a job here.
You must be joking
Poor management. Long hours. No respect or care by Management
call agent (Former Employee) – park square umhlanga – 13 June 2019
worse place to work at. you are forced to sign flexy contrect to work long hours and management think u got no life. they stand behind u and rush u when u on long call. theres no respect or care they treat us like trash. u have to sit in teas and lunches to call clients. they want u to help clients on products u dont even know. wrong ways they have. promotions is given to managers favoretes even if they not qualefy for job. if u tell something then u get victimised and embarased in front of evryone. managers dont take manager calls. they give it to agents and make it our problem. managers are lazy. only know how to gossip laugh and take long lunch. senor management is worse. only want sales but not looking after clients they have. staff was treated like chuldren. left that h#ll.