SKILLS DEVELOPMENT FACILITATOR (Former Employee) – Port Elizabeth, Eastern Cape – 7 February 2019
The HR division was always busy . In HRD we process training requests and coordinate training events daily. I opened my electronic/ desktop planner/ task list. I will then set priorities based on importance or deadline per task. I always prioritised the instructions by my supervisor and policy/ compliance matters.
How I learn was when I allow colleague to share experiences and how they handle task/ duties to learn and share my experience to improve work performance.
Managing a team: I gave my team freedom to work with minimum supervision and expect team to make mistakes which should not be repeated. I drove and motivated team to be the best performers in the organization at all times.
I created conducive workplace culture in all my works spaces and interaction with people. I coached and mentored subordinates, I respected and cooperatived fully with authority. There is harmony in my division however we always find ways to resolve all the differences to ensure interpersonal relations and employee wellness at all times.
Hardest part was when clients’ needs that should be solved speedily and fairly. HR was the resource centre for employees and employees demand and high level of tolerance and professionalism therefore I must always be at the right state of mind and provide effective and efficient service. I had successfully provided the HR services in the last 15 years.
Most enjoyable part was when I meeting clients and learning from clients and successfully provide the required services without delay. It was also when I receive positive feedback and complimentsmore... from my peers, principals and clients.less
clarity of purpose, following the procedures at all times
Legal Assistant (Former Employee) – Port Elizabeth, Eastern Cape – 18 January 2019
I was working at legal services department on Contract Management section. I have learned a lot about drafting of a contract, lease agreement as well as transfer of property. i was also placed at litigation and claims department which was so interesting and challenging. I enjoyed consultations with legal experts , stakeholders as well as municipality clients. I further worked at corporate governance where we were dealing with by laws, advising and providing municipal council with opinions on legal related matters and doing outreach for public participation
Senior Surveyor (Former Employee) – Port Elizabeth and surrounding areas – 24 August 2018
A typical day at work started at 7h30 with review of days task assignments, gathering the support staff and equipment and heading out to site. Would occasionally have meetings to attend within the department, and at various committees.I learned a lot about public interaction and service delivery, interaction with various stakeholders, managing projects from start to completion. Administration also formed a substantial part of responsibilities. The culture in the work place was good and encouraged interaction with various levels of colleagues and external customers. Most enjoyable part of the job was watching a project grow from conceptual and planning phase to the complete product, gave great personal satisfaction
Professional Environment. Open door policy to management. Being part of a lager whole that serves the public
Principal CAD/GIS Electrification Draughtperson (Current Employee) – Port Elizabeth , South Africa – 13 July 2018
The Nelson Mandela Metro Municipality specifically the Drawing Office where I am employed is a very professional Environment. We cater to the daily needs of our Electrical Engineers as well as outside customers with electrical information in various formats. The management favor an open door policy whereby all staff are encouraged to have a say in what works and does not. The hardest part of the job would be all the red tape that exists in government department .Staff shortages are also common place. The most enjoyable part is being part of a service that the public deems a necessity.
Work life is superb except interference of politicians in administrative issues and appointments. The skills audit will help in identifying job suitable for people as currently people are in jobs not matching their qualifications which results in frustration.
Data Capturer (Former Employee) – Eastern cape Port Elizabeth – 1 March 2017
I have learned plenty and it was challenging. My fellow workers was very friendly and i adapt easy to the environment. I made new friends and we shared lot of ideas on how to make the job easier. I worked with different cultures and it was fun because we worked as a team. I always give my best and assisted where help was needed.
Leave Administrator (Former Employee) – Port Elizabeth, Eastern Cape – 16 August 2016
We would start working from 07:30-16:00 Monday to Friday. The first thing would be checking emails and start working, and sometimes make phone calls to custodians. We were a group of 10 employees. I learnt working in a group and to be able to finish the job within a set time frame. Everyday we had to do a specific job to a certain custodian e.g Budget and Treasury or Electricity and Energy Department. We had to give a report to the supervisor at the end of each week. The most enjoyable part was to be helped by other colleagues and to also help them and at the beginning it was easy to apply the skills we were given at the training.
We had two 15 minutes tea times and one 30 minutes Lunch time wich enabled us to get enough rest
Intern (Former Employee) – Port Elizabeth, Eastern Cape – 3 May 2016
Preparing for next induction programs and also arranging Bay stars roadshow. Dealing with the suppliers. How to place orders, how to manage supplier communication, and events coordinating. Management was great, meeting conducted in proper manner, out come of the events were met. Had the best team ever, used to call our team as dream team. I would go back any day. Dead lines and the accounting officer i would struggle for him to approve the budget for orders that we need. To see the final product coming together.
Personal Assistant (Former Employee) – Port Elizabeth, EC – 23 January 2016
Typical day at work would have been typing letters, preparing presentations, photocopying and emailing.
Most of the time it was printing documents and binding them for presentations that I prepared which meant when the time came for the actual presentation, I had to handout those document to high profile personnel from municipality in boardrooms. This helped me to be more professional.
Receptionist (Current Employee) – Port Elizabeth, EC – 5 August 2013
On a Monday morning when you have to deal with pople and different types of queries I have learned to be patient when dealing with people by appliying 'HEAT' service to Hear, Empathy, Assist,Take action. Take orders from management and deliver work in as a team with my co-workers. The hardest part of my job is dealing with difficult customers who are very stuborn but I have learned to be always patient and understanding. What is enjoyable is when I meet deadlines and getting everything done for the day.
Admin clerk (Former Employee) – Port Elizabeth, EC – 21 January 2014
Priotise my work and check the ED's dairy.
communication skills, telephone sklls, report wrttting and computer skills
Its very important to obey and listen to your managr, communicatin is also very important betwwen the employees and employerand always address issues with you manager if its something beyond your control
Its when theres too much to be done in short space of time.
When everything is up to date in offce like filing appoinment and correspondence.
lab technician (Former Employee) – Port Elizabeth, EC – 31 August 2014
I was working for Nelson Mandela Bay Municipality Scientific Service Division. I worked as a laboratory analyst (intern). I was working under the supervision of senior lab technicians. my daily duties were to help the senior technician to filter water samples (drinking water, river, effluents, reservoirs, beaches, swimming pools etc). read plates for (Faecal and Total Coliforms, E. coli ,Total Plate Count) , record results,preparation and pouring of media, E. coli confirmatory (API)
To be able to practise and work in a field you have studied
Account Assistant : (Former Employee) – Port Elizabeth, EC – 7 September 2014
As a cashier supervisor , I have learn to attend things in to detail Email communication with your staff up plan Seek for advice Be able to think analatyical using your own discretion in cases to act Firm at all time Level of professionalism must high
Communication to your co workers to make a statement understandable to them.
The hardest part of my job is where I should write disciplinary report for negligence on the cashier side .
Most enjoyable part is solving a problem and to finish the work on time and efficiently
Senior Clerk (Former Employee) – Port Elizabeth, EC – 18 May 2015
A typical day was filled with hard work and goal driven. It has taught how to relate with people in general,colleagues and the public. The management was impeccable, they set our goals we had to meet and wet had met them. They made it easy for us to work like a team, always being there to assist if a problem manifested itself. The hardest part has to be in dealing with a stubborn customer, but with that I came to learn that the customer is always right. I enjoyed dealing with the public and I never struggled with dealing with the delegated work.
Acting Training Practitioner (Current Employee) – Human Resources Transformation Services – 13 September 2012
Cordinates projects, performs administrative work, attend telephone, assist co-workers. Exposed to the Skills development environmnet, the relevant Policies and Acts. Management supportive and encourages employee growth Hardest part of the job, dealing with difficult people, goverment procedures taking a long time before things happen The most enjoyable part of the job, dealing with people as wide, facilititing, taking responsibility, making own decisions and when complex takes it to the immediate supervisor
given an opportunity to rich the sky limit on tasks performing and own initiative
individual development growth not prohibited, no career opportunities available to individual
Productive work space and a healthy environment to work in.
Geographic Information Systems Intern (Current Employee) – Port Elizabeth, EC – 3 March 2014
A typical day day at work for me is is comimng to work and recieve requets for Pictometry installs. Then someone comming in to request for maybe a ward boundary map.And also creating maps for other people in the municipality.I have learnt to work with other people well and understand different kinds of personalities even my co-workers. The management is very good, and they understand when one has a personal problem. Is having to travel to all the different buildings of the municipality without any transport is the hardest especialy on a very hot day or a rainy day. I enjoy working with people.
Having to install Pictometry software for hundreds of users in the metro alone.
general worker (Former Employee) – Port Elizabeth, Eastern Cape – 20 August 2016
I Learnt a lot on working with other people and working under pressure but having to work more than 15 hours making sure the festival everything according to plan was also part of my job description but I enjoyed the experience,being on time it made us strategise and plan on where and how we going to work and prepare for the festival and having to meet new people.
Researcher (Current Employee) – Port Elizabeth, EC – 3 January 2015
I check my diary for appointments and meetings Tasks to be done Phone calls to be made Respond to emails and make follow-ups on pending issues The hardest part is organize an event at a short notice and lack of cooperation from colleagues The most enjoyable part is when a project or research comes together nicely