ROAD ACCIDENT FUND Employee Reviews

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3,8Work-Life Balance

3,8Pay & Benefits

3,5Job Security & Advancement

3,5Management

3,7Culture

Found 72 reviews matching the search See all 73 reviews

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3,0

Operational Review

Payment Assistant (Current Employee) – East London, Eastern Cape – 2 May 2019

Road Accident Fund is still a growing State Owned Enterprise, the reason why I am saying it is still growing is the fact that it is still on its baby steps. There is a lot of growing to be done, in terms of one 's growth as an employee of RAF, community wise (a lot of work to be done to serve the community and citizens of this country and building it self to be better. I've learned a lot as a person from RAF, I've learned how to put other peoples needs as a priority and have Ubuntu and being pride in what I do and always to be solution focussed. The hardest part of the job is when we have to visit communities and having Road shows where we get to meet our claimants ( the injured) its not always easy to listen to what difficulty the motor accidents have changed their lives to the worst. How their lives have been changed for good because they can never function the same for as long as they live. The most enjoyable part on this job is when we pay our claimant who have been waiting for their claims and deliver wheelchairs and medication that at least relieves the frustration.

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1,0

Unfair!

Legal internship (Former Employee) – Durban, KwaZulu-Natal – 3 April 2019

Full of bribes! And if you don't take the bribe you are threatened! The people that work there don't like youth development! The only way to get a job here is if you know someone who works here and they can help get you in!

Pros

Nothing

Cons

Unfair

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5,0

Charater building

Claims Assistant (Former Employee) – cape town – 6 February 2019

Great place to work.
Amazing work culture, positive working environment.
Feels like you make a difference in peoples lives.
Admin procedures could be improved.

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2,0

Productive and working underpressure

Claims Officer (Current Employee) – East London, Eastern Cape – 21 November 2018

Thorough knowledge of the claims operating system.
Ability to meet deadlines under pressure.
Proactive team player.
Time and Office Management Which includes maintaining a constant workflow on all matters.
Administration skills which includes telephonic enquiries, emails, post and responding within a 3 day time frame
Advance knowledge of Motor Vehicle Accident legislation.
Drafting and understanding undertaking procedures.
Knowledge of all legislation which pertains to the RAF procedures such RAF Act and all amendments, Contingency Fees Act, PAIA, Assessment of damages Act, PFMA.

Pros

Half day off and perfomance bonuses

Cons

Working under extreme pressure

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4,0

24 hour Caregiver

CAREGIVER FOR PARALYSED C4 PATIENT (Former Employee) – Kuils River, Western Cape – 13 November 2018

Responsibilities include:

Following Care protocol for C4 spinal injury patient.
Conducting all financial transactions and communicating with RAF and lawyers on behalf of the patient.
Total medical care.
Total cleaning and feeding.
Preparation of meals.

Arranging clinic and hospital visits

Pros

Work from Home

Cons

long hours, Massive reposibility

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3,0

Overall culture

Legal intern (Former Employee) – Johannesburg, Gauteng – 1 November 2018

The Road accident fund deals with compensating people who have been affected by motor vehicle accidents.
Well organized organisation
High volumes of work that demand one to go an extra mile e.g working over time.

Pros

Exposure

Cons

High volumes of work due to shortage of staff

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5,0

Productive and surerity

Personal Assistant (Current Employee) – Pretoria – 24 May 2018

my work is challenging and interesting and there are a lot of opportunities to be innovative. I learned that being productive will help you to be effective and efficient by producing good quality work. my organization is generally a secure company to work for. meeting deadlines especially at the year of the financial year is most challenging because you have to produce more work in a small space of time. I enjoy my job because I have a good working relationship with my manager.

Pros

flexi hours

Cons

workload

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3,0

Friendly staff and great work environment

Intern (Former Employee) – Durban, KwaZulu-Natal – 10 May 2018

As an intern, I was hungry for knowledge and I got an opportunity to learn as much as I could. Management and staff in general we’re very nice people and always ready to help. I also got an opportunity to play in the Netball team which was really exciting. I also got to travel and attended Road Shows!

Pros

Traveling and Sports

Cons

They don’t necessarily hire interns after the Internship

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3,0

productive but too much red tape, low professionalism

Legal Officer- Warrants of Executions (Former Employee) – Pretoria, Gauteng – 10 May 2018

too much red tape in decision making, lacks culture of professionalism. there is a need for a stronger corporate governance from the top down. more power needs to be given to employees for decision making.

Pros

staff appreciation

Cons

lack of professionalism

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5,0

Conducive and good workplace

Claims Assistant (Current Employee) – Johannesburg, Gauteng – 2 May 2018

RAF is a good place to work at, employees are treated equally let alone having equal job opportunities. The RAF also adhere to its policies and regulations.

Pros

Equal opportunity

Cons

Good workplace

Was this review helpful?Yes 36 No 6Report

4,0

Productive, Great culture

Brand and Research Manager (Current Employee) – Centurion – 4 April 2018

The organisation is employee centric as they practice work-life balance. There are programs in place to retain talent within the institution. Personally, I am thrilled that they offer bursaries to the employees

Pros

Flexy time

Cons

Policies change all the time - no constistency

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4,0

fun to work at

DETERMINATION ADMINISTRATIVE ASSISTANT (Current Employee) – Johannesburg – 4 April 2018

I am learning a lot, I have learnt to put people first that its not about me but the claimant. to start the file till finishing line gives me a pleasure that I have changed someone's life.

Pros

emplyee wellness

Cons

pressure and long hours towards financial year end

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5,0

clark do all the admin

Administration Clerk (Former Employee) – Gauteng – 11 December 2017

Help with admin when a case came from the attorneys you must open files and ask all the necessary questions before the file can go to the senior and then you must wait for the file to came back for all the references

Pros

it was quite job in your one office

Cons

was in the city and a very busy street

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3,0

Good Learning Environment

Manager: Webmaster (Current Employee) – Pretoria, Gauteng – 15 November 2017

It was a good company to learn and gain experience. People who work there have a good work ethic. They are always willing to assist where they can. it was a great place to kick off my career.

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5,0

Admin clark

Administration Clerk (Former Employee) – Pretoria, Gauteng – 12 October 2017

Work with attorneys
Do all the admin
And send all the request to the senior off that department
Then the file will come back for the last preparations

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4,0

Productive and beneficial

CLAIMS OFFICER (Current Employee) – Menlyn Park, Gauteng – 31 August 2017

We provide cover for road accident victims who sustained injuries in an accident.We try our best to make the turn around time quick so that the victim is not put in too much of inconvenience when involved in an accident.we try our best to achieve our vision in giving aid to those who are inconvenience d by an accident.We offer a world class settlement system that is on par with the rest of the world.

Pros

Free parking

Cons

Overwhelming deadlines

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4,0

Good South African Government Parastatal to work for

Senior Internal Auditor (Former Employee) – Centurion South Africa – 20 June 2017

At the Road Accident Fund, the focus is on meeting determined deadlines. Work is performed in accordance with Government Regulations, Road Accident Fund Policies and Standard Operating Procedures. The Road Accident Fund is a good company to work for. Although it is hard work, payment of a 14th cheque every year is something to look forward to.

Pros

14th Cheque

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4,0

High paced results driven organisation

GM Strategy and Stakeholder Management (Former Employee) – Centurion, Gauteng – 2 June 2017

Highly demanding but comes with great rewards. able explore your innovation and express your initiatives.

the hardest part is the frequent travelling and long hours but the most enjoyable is reaping the rewards of a satisfied claimant who gets their settlements for an accident

Pros

one of the well paying and stable public sector entities

Cons

long hours

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3,0

Workload more than salary

JUNIOR LITIGATION OFFICER (Current Employee) – PRETORIA – 23 May 2017

Raf is a good place to work for,except that the is no promotion policy,work is more than the staff capacity it is imbalance,future is not secure since there will be change on operation

Pros

None

Cons

Too much workload less salary

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5,0

family environment is created, management involved in development

Senior Claims Officer (Former Employee) – Mpumalanga – 5 May 2017

for a struggling institution, the management manages to keep the morale high.
a team of well intended individuals working hard inspite of the challenges.

Pros

Personal developmenr

Cons

work load imbalances

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