ROAD ACCIDENT FUND Employee Reviews

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3,9Work-Life Balance

3,9Pay & Benefits

3,5Job Security & Advancement

3,6Management

3,7Culture

Found 70 reviews matching the search See all 71 reviews

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5,0

Charater building

Claims Assistant (Former Employee) – cape town – 6 February 2019

Great place to work.
Amazing work culture, positive working environment.
Feels like you make a difference in peoples lives.
Admin procedures could be improved.

Was this review helpful?Yes 17 NoReport

2,0

Productive and working underpressure

Claims Officer (Current Employee) – East London, Eastern Cape – 21 November 2018

Thorough knowledge of the claims operating system.
Ability to meet deadlines under pressure.
Proactive team player.
Time and Office Management Which includes maintaining a constant workflow on all matters.
Administration skills which includes telephonic enquiries, emails, post and responding within a 3 day time frame
Advance knowledge of Motor Vehicle Accident legislation.
Drafting and understanding undertaking procedures.
Knowledge of all legislation which pertains to the RAF procedures such RAF Act and all amendments, Contingency Fees Act, PAIA, Assessment of damages Act, PFMA.

Pros

Half day off and perfomance bonuses

Cons

Working under extreme pressure

Was this review helpful?Yes 14 NoReport

4,0

24 hour Caregiver

CAREGIVER FOR PARALYSED C4 PATIENT (Former Employee) – Kuils River, Western Cape – 13 November 2018

Responsibilities include:

Following Care protocol for C4 spinal injury patient.
Conducting all financial transactions and communicating with RAF and lawyers on behalf of the patient.
Total medical care.
Total cleaning and feeding.
Preparation of meals.

Arranging clinic and hospital visits

Pros

Work from Home

Cons

long hours, Massive reposibility

Was this review helpful?Yes 12 NoReport

3,0

Overall culture

Legal intern (Former Employee) – Johannesburg, Gauteng – 1 November 2018

The Road accident fund deals with compensating people who have been affected by motor vehicle accidents.
Well organized organisation
High volumes of work that demand one to go an extra mile e.g working over time.

Pros

Exposure

Cons

High volumes of work due to shortage of staff

Was this review helpful?Yes 10 No 1Report

5,0

Productive and surerity

Personal Assistant (Current Employee) – Pretoria – 24 May 2018

my work is challenging and interesting and there are a lot of opportunities to be innovative. I learned that being productive will help you to be effective and efficient by producing good quality work. my organization is generally a secure company to work for. meeting deadlines especially at the year of the financial year is most challenging because you have to produce more work in a small space of time. I enjoy my job because I have a good working relationship with my manager.

Pros

flexi hours

Cons

workload

Was this review helpful?Yes 26 NoReport

3,0

Friendly staff and great work environment

Intern (Former Employee) – Durban, KwaZulu-Natal – 10 May 2018

As an intern, I was hungry for knowledge and I got an opportunity to learn as much as I could. Management and staff in general we’re very nice people and always ready to help. I also got an opportunity to play in the Netball team which was really exciting. I also got to travel and attended Road Shows!

Pros

Traveling and Sports

Cons

They don’t necessarily hire interns after the Internship

Was this review helpful?Yes 8 No 2Report

3,0

productive but too much red tape, low professionalism

Legal Officer- Warrants of Executions (Former Employee) – Pretoria, Gauteng – 10 May 2018

too much red tape in decision making, lacks culture of professionalism. there is a need for a stronger corporate governance from the top down. more power needs to be given to employees for decision making.

Pros

staff appreciation

Cons

lack of professionalism

Was this review helpful?Yes 7 No 3Report

5,0

Conducive and good workplace

Claims Assistant (Current Employee) – Johannesburg, Gauteng – 2 May 2018

RAF is a good place to work at, employees are treated equally let alone having equal job opportunities. The RAF also adhere to its policies and regulations.

Pros

Equal opportunity

Cons

Good workplace

Was this review helpful?Yes 30 No 6Report

4,0

Productive, Great culture

Brand and Research Manager (Current Employee) – Centurion – 4 April 2018

The organisation is employee centric as they practice work-life balance. There are programs in place to retain talent within the institution. Personally, I am thrilled that they offer bursaries to the employees

Pros

Flexy time

Cons

Policies change all the time - no constistency

Was this review helpful?Yes 11 No 2Report

4,0

fun to work at

DETERMINATION ADMINISTRATIVE ASSISTANT (Current Employee) – Johannesburg – 4 April 2018

I am learning a lot, I have learnt to put people first that its not about me but the claimant. to start the file till finishing line gives me a pleasure that I have changed someone's life.

Pros

emplyee wellness

Cons

pressure and long hours towards financial year end

Was this review helpful?Yes 26 NoReport

5,0

clark do all the admin

Administration Clerk (Former Employee) – Gauteng – 11 December 2017

Help with admin when a case came from the attorneys you must open files and ask all the necessary questions before the file can go to the senior and then you must wait for the file to came back for all the references

Pros

it was quite job in your one office

Cons

was in the city and a very busy street

Was this review helpful?Yes 31 No 2Report

3,0

Good Learning Environment

Manager: Webmaster (Current Employee) – Pretoria, Gauteng – 15 November 2017

It was a good company to learn and gain experience. People who work there have a good work ethic. They are always willing to assist where they can. it was a great place to kick off my career.

Was this review helpful?Yes 17 No 1Report

5,0

Admin clark

Administration Clerk (Former Employee) – Pretoria, Gauteng – 12 October 2017

Work with attorneys
Do all the admin
And send all the request to the senior off that department
Then the file will come back for the last preparations

Was this review helpful?Yes 60 No 3Report

4,0

Productive and beneficial

CLAIMS OFFICER (Current Employee) – Menlyn Park, Gauteng – 31 August 2017

We provide cover for road accident victims who sustained injuries in an accident.We try our best to make the turn around time quick so that the victim is not put in too much of inconvenience when involved in an accident.we try our best to achieve our vision in giving aid to those who are inconvenience d by an accident.We offer a world class settlement system that is on par with the rest of the world.

Pros

Free parking

Cons

Overwhelming deadlines

Was this review helpful?Yes 22 No 2Report

4,0

Good South African Government Parastatal to work for

Senior Internal Auditor (Former Employee) – Centurion South Africa – 20 June 2017

At the Road Accident Fund, the focus is on meeting determined deadlines. Work is performed in accordance with Government Regulations, Road Accident Fund Policies and Standard Operating Procedures. The Road Accident Fund is a good company to work for. Although it is hard work, payment of a 14th cheque every year is something to look forward to.

Pros

14th Cheque

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4,0

High paced results driven organisation

GM Strategy and Stakeholder Management (Former Employee) – Centurion, Gauteng – 2 June 2017

Highly demanding but comes with great rewards. able explore your innovation and express your initiatives.

the hardest part is the frequent travelling and long hours but the most enjoyable is reaping the rewards of a satisfied claimant who gets their settlements for an accident

Pros

one of the well paying and stable public sector entities

Cons

long hours

Was this review helpful?Yes 35 No 5Report

3,0

Workload more than salary

JUNIOR LITIGATION OFFICER (Current Employee) – PRETORIA – 23 May 2017

Raf is a good place to work for,except that the is no promotion policy,work is more than the staff capacity it is imbalance,future is not secure since there will be change on operation

Pros

None

Cons

Too much workload less salary

Was this review helpful?Yes 25 No 7Report

5,0

family environment is created, management involved in development

Senior Claims Officer (Former Employee) – Mpumalanga – 5 May 2017

for a struggling institution, the management manages to keep the morale high.
a team of well intended individuals working hard inspite of the challenges.

Pros

Personal developmenr

Cons

work load imbalances

Was this review helpful?Yes 19 No 3Report

3,0

Productive and fun environment

Merits Offucer (Current Employee) – Cape Town – 26 April 2017

Road Accident Fund is good environment where most of the skills are achievable. My role is to ensure that accident victims get the necessary guidance and support on how to lodge claims; receive appropriate compensation as well as optimal rehabilitation.

Pros

none

Cons

long hours

Was this review helpful?Yes 30 No 1Report

3,0

data capturer

Database (Former Employee) – Pretoria, Gauteng – 24 March 2017

room to grow
freedom of expression
fun atmosphere
home and friendly vibe
goal orientated,
productivity environment
creative culture and business solutions

Pros

no benefits

Cons

straight office

Was this review helpful?Yes 23 No 4Report

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