1) Using technology to access daily work schedule via mobile APP. Doing assurance and Installation of various technology mediums eg Satellite, Fibre, Copper.
2) Technical skills in various environments
3) Middle Management is completely controlled by top level and cannot make any decisions
4) Customer driven technical staff
5) Getting technology to correctly interface in order to dispatch staff.
6) Customer satisfaction
Discounted internet service
Lack of recognition towards staff on ground level