Transaction Capital Recoveries
Get weekly updates, new jobs, and reviews

Transaction Capital Recoveries Employee Reviews

Showing all 16 reviews
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Competitive fun work environment
* Driving performance getting to know what works and what don"t planning discussing ideas assisting average/poor performers to improve
* How to work as a team by collaborating with each department linked to operations

* Management involved in decision making taking accountability and planning

*Having fun making it exciting for employees is very important

* Sitting at you desk and having to complete reports and dealing with behavioral issues with some agents

* Being among st people helping assisting creating a positive vibe to work in
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bad management and culture
No structure. They didn't understand my work. I did work that I did in my first job. Leadership style is autocratic. People are unhappy there. People came from call centre and promoted to management without any qualifications. Race is still an issue and the company is not ready to transform
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Its a performance driven company of which is expected from each and every company however as a debt collector is beyond your control for debtors to pay.
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work ethic and culture very good. Also stability is there.
Work culture very good.
Management very understanding.

They will try and find you a job within the company if your dept. is lacking.

Alot of opportunities.
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun and productive workplace
working at TCR it is very nice,fun and exciting I always learnt something new everyday working with different people is fun and making new friends being a team player. I really appreciate the training and skills that I gained from TCR, their management is reasonable even their workplace culture is also reasonable . The hardest part of this job is ensuring that you reach your target every month without falling behind so the reason I say its hard is because I'm not literally good at persuading and convincing people to pay I just like advising and assisting them to be happy .The most enjoyable part of the job are the benefits that you get when you reached your target
Pros
free lunch when the team has reached the target
Cons
long hours
Was this review helpful?
Rate your recent company
Share your experience to help others
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
campaign is workable and the working hours are good.
tcr is a good company to work at, you go home knowing that you've reached your daily standards. I've learnt a lot from tcr, time keeping, ensuring that I'm at work on time, I've never exceeded my tea breaks, lunch or the comform breaks. Management is good they always there whenever needed. Work place culture is to keep the work place clean and tidy. The hardest part of the job is when you don't reach your monthly standards and they take disciplinary actions against you. The most enjoyable part of the job is when they acknowledge your hard work and they reward you for that..
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Archieving my daily targets helps me to work in peace because i don't have to be left behind.
I enjoy getting those difficult debtors who think they know how the credit industry works,having to put me down,explain to them how all the processes work how important it is to pay their accounts.
I have a lot,i didn't even know that not paying an account can cost one an opportunity of being employed. That first call of the day in the morning will determine one's productivity of the whole day. The hardest thing that always ruins my day is the debtors that swear at m,e because in a spare of a moment one tends to respond in an aggressive manner but being professional has really assisted me.
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun work place but pathetic management
I would never advice anyone to work there. It's all about favouritism n there's totally no growth. The pressure is way too much for anyone, u have to have a minimum of 4 debit orders per day to meet target adawise u will have to work extra hours n on weekends to cover your shortfalls. Pathetic place I've ever worked on!
Pros
Team building
Cons
Long hours
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
had appraisals for top performers
The company should have team building for top performers..and also certificates for best achievers.Couche the new people as to how they can better their quality on the calls.
Pros
Free lunches
Cons
long hours
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
branch administrator and supervisor
i start my day by checking my fraxion as i use it to load and pay suppliers. check my emails for any mails for suppliers, check stock versus what was ordered. worked as a call center supervisor for 3 years.
Pros
flexible management style
Cons
deadlines
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
High Performance Culture
A very high paced environment with little flexibility or an openness to the ideas of others. There is potential for growth but many extra hours will be expected of you
Pros
Development
Cons
Long Hours & tight deadlines
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not much of a fun environment to work in
The Incentive structure is not pleasing its too little and no additional benefits.. Yes it's a very challenging environment but not in a fun way there's just no money and growth
Pros
None
Cons
Incentive too small
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
It’s a Great opportunity if you want to be a call center agent. Also with the experience and credibility, you can be offered a job anywhere without consideration
Pros
Incentives for top collectors
Cons
Irrational demands
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They prioritize money than people
Good Company to get experiance however not getting paid a market related salary,Many departments to work and grow, however if you get a position internal you wont get a good salary adjustment
Pros
Job Security
Cons
Low salary scale
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun working place
Although there is pressure but the company supports employees at it's large.... by providing us with educational bursaries. They also motivate us by giving us sport prices and appliances that way we are always motivated to come to work
Pros
Incentives and wining of appliances
Cons
Pressures
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive but stressfull at times
nice environment but can be very stressful, they must try to acknowledge employees and be there for them to oversee if an employee is not coping or is having work depression
Pros
Free Lunches
Cons
cutting down of insentive
Was this review helpful?