My day consists of contacting each of my stores and ensuring that they ready for trade. I then do some admin work for my area and for each of my stores. After that, I would contact some customers that are new to the business to follow up on their experience with the brand and to attend to challenges they are having. Through my current role as an area manager I've learnt to think creatively and out of the box, I am constantly gathering information from staff, competitors, mall management and customers in order to develop ways in which to position my stores to be more profitable. We as co-workers really well together in order assist one another in our respective area's.
The hardest part of the job is accounting for and predicting the customer purchase trends in the different malls. Predicting the ht rate of customers varies from week to week. The most enjoyable part is coming up strategic solutions to challenges in the business.
Staff are friendly. Always willing to help when you are struggling for sales. Management always heard your point of view and tried to implement new things to boost sales. Excellent communication structure.
I ran a total of 4 stores it was no easy task but i learnt alot and loved every second of it. Every day was a new challenge and i believe it brought me into the introduction of the vape industry as a whole