Ubuntu is a community center to cater for the needs of the poor from the poverty stricken communities of Port elizabeth. A typical day consists of different clients, seeking help for different needs, ranging from health care to mental health issues. I learned to be patient and empathetic. Management was uncompromising with the standard of work delivered and punctuality. As a result, the culture of the organization was impact driven, excellence was an unspoken expectation that all subscribed to. The hardest part of the job was going the extra mile for the clients--having to think proactively about each unique case. The enjoyable part of the job was the opportunity to interact with the youth--when they come in for the free extra lessons--and their hope and drive.