Finance Clerk (Former Employee) – Head office – 2 May 2018
I was extremely excited to work for the company but once the novelty wore off and I realized what was actually happening I left. The offices are situated in a converted factory and has been "modernized" to hide the poor lighting, lack of ventilation and numerous other health and safety issues. Management always has new exciting ideas that they come up with but fail to ensure that employees have the right tools to make their ideas possible. Success is expected regardless. Overtime is constantly required in order to meet deadlines but no overtime is paid. Management does not realize that employees are not machines. The average employee is a 24 year old female - this says a lot about the "culture" and environment of the company. Nobody takes responsibility for anything. The blame is always shifted from one to another. Nobody has clear definitions of their required jobs and this causes such confusion. Quarterly reviews are scheduled out of work hours and are mandatory for employees to attend. All of the systems used are excel based and extremely manual making all tasks take really long.
Free coffee/tea, fruit
Poor management, manual systems, no support and structure
Image retoucher (Former Employee) – Cape Town, Western Cape – 19 April 2018
Skilled labour at factory conditions with inadequate dept. staffing tackling massive workload hence the constant pressure and unrealistic expectations. Pay's extremely low and insufficient to live outside of a township - barring rich parents or inherited wealth. Top tier of management and decision makers predominantly white. No benefits ie. No 13th cheque/bonus, provident/pension fund, medical aid etc. Growth mostly non existent. A subsidiary of Zalando based in Germany - with staff paid rates exceeding 3/4 times equivalent value. Simply another corporation capitalizing on third world plight - avoid.
patronized with free popcorn, cheap ice cream etc
overworked, underpaid, no benefits, no room to grow, fascist corporate exploitation
Software Developer (Former Employee) – Head Office – 23 January 2018
Zando is the absolute worst place to work. The conditions are horrible and your "team" is lead by a dictator who insists on working with a monolithic system they call a "online shop". If you value yourself as a person do not apply to this company.
long hours, no room to grow, dictatorship, not open to new ideas
Buyer (Former Employee) – Cape Town, Head Office – 3 December 2017
Working for Zando is like working for the Gestappo
As a buyer I am overloaded with work with impossible growth targets to achieve. Management is very young and has little retail experience, especially SA retail experience.
The systems are all manual and excel based and they do not have efficient ways of monitoring trade.
Salaries are poor and the business will find ways to work out those employees they feel are being paid too high, especially the loyal ( and good ) ones that started with the company.
The hours are long and bosses 'clock watch'. Employees are treated as children and there are no benefits. a R600 contribution to a basic medial aid is not a benefit. No overtime or pension.
It is a pressurized work environment which is very stressful, there is little compassion and one is treated as a number who they will replace at a heart beat. No room for growth in a flat structure and they have become very corporate for a bunch of amateurs.
I would never recommend anybody work there no matter how desperate they are to get into retail. Once you are in you will not grow.
Secure parking for long serving emploeeys
Poor directors and management, overworked, no flexibility
Designer (Current Employee) – Cape Town, Western Cape – 19 August 2017
Long work days with no overtime paid. Unrealistic workloads to be completed in a day. No benefits other than a discount on clothing. No room to grow. Taken advantage of as an employee. Poor management. No end of year bonuses.
Overtime with no pay, no room to grow, no training, poor management.
Buyer (Current Employee) – Cape Town – 19 May 2016
I am still working at Zando and decided to write this review after reading some of the previous comments.
I am with the company for nearly 2.5 years now and still enjoy it a lot. Zando is a very fast paced company that allows you to work, learn and build a career as long as you are motivated and ambitious.
The company culture is very open, transparent and generally friendly which also reflects in a really cool office. I have to say that I disagree with the previous comments regarding the management and assume that the negative feedback is referring to the old Senior Management. My boss as well as the top management is actually very approachable, knowledgeable and for me most importantly open for ideas and happy to share their knowledge.
The only downside that I would like to mention are fairly long hours which is probably normal for a fast growing start up.
To sum it up - I am very happy in my job as I am challenged every day, get to learn new things and have great co-workers.
great culture, fast moving, great opportunities if your are motivated
it is a start up so longer hours than a corporate company