Customer Service jobs in Century City, Western Cape
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- Liaise between internal departments & external service providers to solve customer queries and escalate customer-facing challenges to the relevant stakeholders.
- Customer Service Management: to ensure that the operational support functions – restaurant support and order success – are efficiently integrated into the…
- Contribute to operational, restaurant and customer facing decisions through process and data driven insights to drive operational excellence.
- Manage customer expectations in a professional and courteous manner.
- Thoroughly and efficiently gather customer information, access and fulfill customer needs,…
- Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date.
- Proactively advise, coach and support line managers on the full range of HR functions and services – including employee relations, performance management,…
- Ensuring customer order dates are met through rigorous management of our supplier delivery times and order fulfilment.
- Deliver world-class customer experience:
- Work alongside suppliers to ensure all required promotional and branding items are delivered on time and in full.
- Work with budgets and project plans.
- Very organized and professional at all times.
- End to end management of compliance through internal audits.
- We have fun, work hard, take ownership, work in teams…
- Deliver timely, accurate and professional customer service aligned to service level standards.
- Liaise between internal departments to solve our customer queries…
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