Customer Service jobs in Johannesburg, Gauteng
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"These jobs have been sourced from a website, company or service that identifies roles that can be performed by people from designated groups as defined by the Employment Equity Act and its amendments. This is in no way an indication that jobs without this tag are not suitable for people from designated groups.”
- Working as part of the Contact Centre team, delivering customer service to internal and external clients in an efficient and professional manner.
- To ensure that vehicles, boot stock, tools and other equipment is available at all time and are maintained in a clean and serviceable condition in order to…
- To manage the end-to-end customer lifecycle, ensuring optimal service satisfaction through the delivery of consistent and value added services / solutions to…
- Identify & Research customer requirements and sell contact centre solutions, related products and services through understanding customer needs.
- To communicate and liaise with clients (internal and external) regarding implementations, support calls and queries in a professional manner in order to ensure…
- Act as a liaison, provide support services and resolve any emerging problems that our clients might face with accuracy and efficiency.
- Assist with queries regarding orders, billing, customer service, etc.
- To assist in monitoring stock levels and to ensure stock levels are sufficient for…
- The candidate will become an expert on the system and in time assist with delivering solutions to solve the complex problems faced by clients within the various…
- Review ISO policies and procedures on an on-going basis to ensure that these are in line with the current requirements of our business and are operationally fit…
- Ability to take responsibility for multi-man-week tasks.
- Ensure solutions are being delivered within time and budget for our customers.
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